Companion is not working

[erikmarentes_huawei (Eduardo Marentes)]

Hello!

Recencly I detected that companion APK is not working, I arealdy tried with two different phones.

Any one has the same problem??

Thanks for your support

[hammerhai (Nathan)]

Hi @erikmarentes_huawei,

Can you provide more information on your issue? For example, “The companion force stops upon opening.”

[ellailona (Ella-Ilona Stern)]

It was a transient problem: after scanning the code I’ve seen it on the screen and on my phone, and just nothing else happened.

Now it’s working.

[hammerhai (Nathan)]

The Rendezvous server was restarting.

Source: @Conor

[erikmarentes_huawei (Eduardo Marentes)]

Phone 1:

Phone 2: (In this case, the app opens but closes in 2 seconds)