I think @dora_paz ,
You should first tell him/her that using Caps in this community pretends to be shouting on someone.
Only telling him that “Don’t shout here”, “Please don’t shout” or etc doesn’t makes sense to someone who don’t know this rule.
And same to this also.
You people should warn the user in first post but also telling him/her the reason why you are warning.
@iamwsumit Told him in the second reply, I think this should be in the first warning reply.
I am writing this all because in starting this all happened to me when I was new to this community, I didn’t know, How I was shouting till I get to know this rule.
Just a suggestion from Lakshya.