App rejected because of issues in app experience

Hi everyone, good morning! I have had 3 attempts to update my app on Google Play rejected (see screenshot 1).
However, the APK installs normally on my device and I haven’t made any structural changes.
Following the instructions from the email from Google, I released an internal test version which is presenting this issue (see screenshot 2).
Has anyone had or is having this problem and can guide me on how to solve it?
I would greatly appreciate any help.


@Taifun
Good morning! Could this problem I’m facing have something to do with this topic?

Sorry, you have something different…
I moved your post into its own topic now
did you already follow the suggestions by Google?

Taifun

Your app seems to have a problem with the functionality of some buttons with no or broken function or icons that are not compatible in size. So your code is broken at some places and forces the app to crash. And google reject spp thst are not stable

It’s working normally when I install the app. And it didn’t add any buttons or images.

Yes, follow!
I did a test on the play console, which is the second print

check your pre launch report as adviced by Google
unknown

Taifun