I paid for Premium but kodular has not been upgraded?

[Anas_Alkhateeb]

I paid for Premium but kodular has not been upgraded.

I paid for Premium on JAN 24 – FEB 24, 2023 for one month I received a message for successful payment but My account has not been upgraded

I Can’t export my app???

[Gordon_Lu]

Please, post your invoice and relevant information here. Next time please check latest topics for information.

I've purchased Premium subscription, but my account is still Free

Why this topic? We have recently changed the activation process of Kodular Premium, so new subscriptions may take a few minutes to activate. To avoid spamming the Community with multiple topics over the same issue, we will be centralizing all queries in this topic. Should I post my issue here? If your account is still under Free plan after purchasing Premium, and your payment was completed over 2 hours ago, please post a message here. Please note that we will use your Community email address…

[Anas_Alkhateeb]

@I've purchased Premium subscription

Why this topic? We have recently changed the activation process of Kodular Premium, so new subscriptions may take a few minutes to activate. To avoid spamming the Community with multiple topics over the same issue, we will be centralizing all queries in this topic. Should I post my issue here? If your account is still under Free plan after purchasing Premium, and your payment was completed over 2 hours ago, please post a message here. Please note that we will use your Community email address

I paid 4 days ago… Until this moment, the account has not been upgraded to premium

[Gordon_Lu]

I don’t see your reply in that topic. Please only post there, as this is spamming the forum with a topic that already exists. Reply in that topic, with your invoice and describe your issue.