Paid 4 days ago for monthly subscription but today my account show free why?

[dalank (Haytham Dalank)]

Paid 4 days ago for monthly subscription but today my account show free why ?

[Gordon_Lu]

Hello user.

Recently Kodular staff have created a topic to track all users facing your issue. Please post a reply in that topic, with your invoice and relevant information. Make sure to follow the guidelines stated in the topic.

I've purchased Premium subscription, but my account is still Free

Why this topic? We have recently changed the activation process of Kodular Premium, so new subscriptions may take a few minutes to activate. To avoid spamming the Community with multiple topics over the same issue, we will be centralizing all queries in this topic. Should I post my issue here? If your account is still under Free plan after purchasing Premium, and your payment was completed over 2 hours ago, please post a message here. Please note that we will use your Community email address…