Payments Returned

my first payment has returned to my Kodular account and following message is flagged
“The payment was not able to be processed.”
I still haven’t seen the money in my kodular account
PLZ Help What can I do now?
Note: I have received my second payment but still now my returned payment haven’t added my Kodular Balance?

try contacting your bank, maybe bank details are wrong or your bank returned it.

You will not see your return payment in your balance try to connect to your bank and give them the details purpose of your payment so they will not return your payment back

1 Like

see the Note from your bank,

it says purpose of payment is not provided, so you can contact @Kodular and ask them to solve the issue