Revideo producer does not work in web viewer

Hello, they are new to the community, I hope you can help me.

I am using the web viewer with a page where I have a video player inserted, but when playing the video from the application, it does not work. This error appears: "The media could not be loaded, either because the server or network failed or because the format is not supported.

I did a test on all web browsers outside the application and if it works correctly. Can anyone help me with this problem?
Thank you!

What format is it?

1 Like

the video is in .mp4 format

Do you have JavaScript enabled?

Or does the player only work on specific user agents?

Yes, JavaScript is enabled in the application.

The player is part of the Playerjs code.

I have tested the reproduction in other app design app and it works. The problem is with Kodular.

Can you share the HTML code of the webpage you are displaying with WebViewer?

hint: you can share this on pm to him(staff) if you have privacy concerns. they will just use it to resolve the issue.

im saying this because since you’re new and you have hidden the url.


Thank you very much for your interest in helping me.
This is the embedded code of the player with the video I am using.

<iframe width="640" height="360" src="" scrolling="no" frameborder="0" allowfullscreen webkitallowfullscreen></iframe>

@maxplay_aplicacion Use this button if you want to show us the code


Thank you!

How about going to that stream website by changing WebView URL instead of loading in an iframe?

The domain doesn’t load for me

Maybe it is blocked by your Internet Service Provider?

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