Your Developer account remains terminated due to prior violations of the [Developer Program Policies]and [Developer Distribution Agreement] by this or associated, previously terminated Google Play Developer accounts.
Issue found: High Risk Behavior
We have identified a pattern of high risk or abuse associated with your Developer Account and are taking this action pursuant to the [Policy Coverage policy]
Actually my last account war terminated then i bought new device and using new internet connection. on my new device i also used my several other gmails which I also used on old device but on these gmails id i dont have Google developer account. In my thought may be this is the reason for termination that these gmail account were also used on termination device.
Note: Any new account that you try to open will be terminated as well (without a refund of the developer registration fee), so please do not attempt to register for a new Play Console account while one of your other accounts are terminated.
Having your Google Play Developer account terminated is a very serious issue, and it can be a frustrating experience. Here’s what you should do next, based on Google’s policies and common developer experiences:
Understand the Reason for Termination:
Check your email: Google will send an email to the address associated with your developer account explaining the reason for the termination. This email is crucial as it will often cite the specific policy violations.
Common reasons: Terminations usually occur due to repeated or serious violations of the Developer Program Policies or the Developer Distribution Agreement. This can include:
Prior violations/association: Your account may be terminated because it’s linked to another account that was previously terminated, even if you weren’t aware of the connection. This is a very common reason and can be hard to resolve.
Malware, fraud, user/device harm: Egregious violations related to harmful apps are taken very seriously.
Spam, misleading content: Apps that are deceptive, misrepresent functionality, or engage in spammy behavior.
Intellectual property infringement: Copyright or trademark violations.
Repeated policy violations: Even minor violations, if repeated across multiple apps or over time, can lead to termination.
The Appeal Process (Your Primary Action):
This is your one chance: Google generally emphasizes that you’ll likely have only one chance to appeal. Make it count.
How to appeal:
Sign in to your Play Console. Even with a terminated account, you might still have limited access to appeal.
On the left menu, choose “Policy Status.”
Select the app that was flagged (or the account termination notice itself).
Click the “Appeal” button.
Add “Appeal details and account owner’s email.”
Click “Submit Appeal.”
What to include in your appeal:
Be polite and professional: Even if you’re upset, maintain a respectful tone.
Address the specific violation(s): Clearly state that you understand the cited policy violation(s).
Explain what happened: Provide a detailed explanation of the situation. If you believe it was an error, explain why.
Outline corrective actions: If you acknowledge a violation, explain exactly what steps you have taken or will take to fix the issue and ensure it won’t happen again. This might involve removing problematic apps, updating app content, or changing development practices.
Provide evidence: If you have documentation that supports your case (e.g., proof of license for content, explanation of app functionality), include it.
Be transparent: Don’t try to hide anything. Google’s systems are sophisticated.
If it’s an “associated account” termination: This is particularly challenging. If you truly believe there’s no association, you’ll need to clearly state that and explain why. If there might be an association (e.g., someone else had access to your account, you used shared resources), you’ll need to explain the situation and how you’ve rectified it.
What to AVOID Doing:
Do NOT attempt to open a new developer account. Google explicitly states that if your account is terminated, you are not allowed to open new accounts. Any new accounts you attempt to register will likely be terminated as well, and your registration fee will not be refunded. Terminations are often associated with the individual developer, not just the account.
Do NOT try to circumvent the system: This includes using different email addresses, IP addresses, or payment methods. Google has sophisticated detection mechanisms for associated accounts and activity patterns.
Do NOT re-upload previously removed apps without significant changes: If your apps were removed, simply re-uploading them (even to a new account, which you shouldn’t create) without addressing the underlying policy violations will lead to further issues.
Potential Outcomes After Appeal:
Reinstatement: This is the best-case scenario. If your appeal is successful, your account will be reactivated, and you can resume publishing. While not guaranteed, some developers have had their accounts reinstated, especially if they can prove an error or show clear corrective action.
Termination upheld: Unfortunately, many appeals are denied. If your appeal is rejected, it’s generally the end of the road for that developer account.
Long-Term Considerations:
Impact on your developer career: A terminated Google Play Developer account can significantly impact your ability to publish Android apps.
Exploring other platforms: If your Google Play account remains terminated, you might consider distributing your apps through other Android app stores (e.g., Amazon Appstore, Samsung Galaxy Store) or directly through your website, depending on your target audience and app type. However, these platforms have their own policies and audience limitations.
Dealing with a Google Play Developer account termination is a difficult process, but the appeal is your most important step. Focus on providing a clear, honest, and comprehensive explanation of your situation and how you will comply with policies moving forward.