Your app was removed from Google Play

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#1

Today I Received mail from Google Play Support that Your app was removed from Google Play and won’t be available to users until you submit a policy compliant update.

1 - APK REQUIRES PROMINENT DISCLOSURE​

We’ve identified that your app is using OneAudience SDK or library, which facilitates the transmission of collection of Phone Number, Installed Packages, External Accounts, Contacts and Call Logs information without meeting the prominent disclosure guidelines. If necessary, you can consult your SDK provider(s) for further information.

2 - APK TRANSMIT USER DATA UNSECURELY​
Your app must handle user data securely, including transmitting it using modern cryptography (for example, over HTTPS).

I am not collecting any of the user data.

Please help how to resolve this issue.

Regards
Milind Padshah

#2

if your app is using any permission like media and files permission then you must have to create privacy policy for your app and publish it to web, upload link to play store with app, and also show that in app for users

2 Likes
#3

My Current Privacy Policy Link is Privacy Policy

From where can I generate such Privacy Policy.

Rgards Milind Padshah

#4

privacy policy is good, link provided in app and play store?

1 Like
#5

This Privacy Policy I have already provided in App and Play Store then also they have removed my App

Regards
Milind Padshah

#6

Do you use OneSignal extension maybe?

#7

then update policy with more details like you are not collecting user data and why this app needs permission , try to search firebase privacy policy on google and make a new privacy policy and update that to previous one

#8

I have not used any extensions. I have used the Kodular’s in built component “Push Notification” to send OneSignal Notifications

Regards
Milind Padshah

#9

Are you using: OneAudience SDK ?

#10

Thank you everybody, The issue is resolved.

Regards
Milind Padshah

3 Likes
#11

Then please tell the community how you solved the problem (exactly).

4 Likes
#12

2 posts were merged into an existing topic: Outdated Google Play Developer API Version

#13

Kindly please tell us how you solved it, as I am also facing this issue.

#14

You also have to add one audience privacy policy link in the privacy policy

#15

I face same problem. My app is removed from Play store because of same reason. Please tell the solution. Thanks in advance.

#16

You are using push notification so add about it on privacy and policy page.

#17

In first release or in update your app removed.

#18

Actually I had Created 2 Apps with same name, one in appsgeyser and other Kodular. The App which was removed was the App which was created in appsgeyser.

#19

Please don’t spam Kodular community with questions about apps created in another builder especially when it’s so different.

#20