Customer Service (with chat, voice call, video call and Screen sharing) Guide

[Tekwizer (ArnaV Bhardwaj)]

Hi,
Today I am going to tell you how to embed Customer service in any app with Web Viewer.

Steps -

First go to https://www.tawk.to/ and sign up/in you will be redirected to Admin Dashboard.
Now, go to Administration -

Go to Chat widget -

Copy Direct Chat link -

Now set the Home url of the Web Viewer to the copied link. -

Your Customer Care Screen is ready.
The Chat option is free but if you want to add voice calls, video calls and screen sharing you will have to pay.
When somebody messages you , notifications like this will be shown -

The Plans of tawk.to -

Blocks -

None used

AIA -

Pm me

Screenshot-

User end -

Admin end -

Hope it helped !

[bestprintsf (Leandro Z)]

Very nice guide, keep doing them !!!
Please remove Direct Chat Link you can still see the link !!!
Question: Why send PM for AIA ???
It would not be much better to post the AIA link for all members…

[Tekwizer (ArnaV Bhardwaj)]

Because the AIA is empty only with a Webviewer and moreover I will have to remove the Home url.

[Tekwizer (ArnaV Bhardwaj)]

@bestprintsf

Very nice guide, keep doing them !!!

Thanks

[bestprintsf (Leandro Z)]

you’re welcome !!!
I was talking about hiding the link …

Sorry for the confusion !!!

[techVsurya (Viraj)]

Nice guide @Tekwizer

[Tekwizer (ArnaV Bhardwaj)]

Thanks @techVsurya !

[rajjangid911 (DEV RDX)]

how to make video call

[FIKIR_KUMESI (TÜRKİYE)]

this can help

(FREE)Make a video conference application

Hi everybody I’m here with a new guide today We will make a simple but useful video conferencing application that I mentioned in my last guide.let’s start @Nisarga had explained this before but did not give clear information on how Let’s detail this a little bit now required extensions custom web view List Permission We must first get the necessary permissions [izinler] [izinler2] against the denial of permissions [izin reddi 1] [izin reddi 2] permissions ok …

[Gian_Luca]

but can tawk.to only be used from a computer to a user? if you are not logged in on the pc, the chat does not work. Is it possible to chat between two mobile phones? I could not do it. Works well only with logged in pc

[Still-learning (1-2-3-4...)]

Yes it is possible with multiple if condition i.e contains text

[Gian_Luca]

is there any example?

[vkpdeveloper (Vaibhav Pathak)]

I think this extension is much better and here you can setup native realtime things.

Checkout here: https://community.kodular.io/t/free-socketio-client-extension-with-all-features

[Still-learning (1-2-3-4...)]

If the text box text contains price irrespective of the length of query you can show the reply which contains price of your items.

Likewise you can set up plenty of queries

Or you can ask the user to select multiple tags , based on that you can set up the process