Error 1103 after updating companion app

Feedback Bugs
#1

hello guys
Today after kodular release 1.3 and the companion update I’m facing a problem with the companion app it won’t open any of my projects
Error code : 1103

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49666941_2244957759125454_8173385183047712768_n.png2160×3840 541 KB

I tried to clear cache of the companion app and my browser cookies but the problem still occurs
Also tried to uninstall companion app reinstall it, problem still same
any solutions please ?

2 Likes
Can´t enter in creator
2019: The Year in Review
#2

Use wifi and check the app

#3

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49805602_409680816454299_3345620717168230400_n.png540×960 95.5 KB

I was already using Wifi I’ve switched to Data to try it too, but unfortunately problem still occurs.

1 Like
#4

i had this error in past. restart your phone. Delete the app and reinstall it. This should work.
For ,me it worked.
AS i told i had this issue a few weeks ago.

#6

@KodeBot i am facing this problem since updating the companion app

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1 Like
#7

i did that but its not working

#8

You need to provide details, their not magicians.

1 Like
#9

i didn’t understand what details

#10

OS Version, Companion Version, Creator Version from about dialog, maybe Device Name… Maybe it didn’t update, who doesn’t know.

2 Likes
#11

OS Version : 9
Companion Version : 1.3 Draco
Creator Version : 1.3.0-Draco … Built: January 13 2019
Device Name : Sony Xperia XZ Premium

1 Like
#12

Can you try connecting to your app again? Maybe it was due to overload.

#13

Same problem.
OS Version : 9
Companion Version : 1.3 Draco
Creator Version : 1.3.0-Draco
Device Name : Xiaomi mi8

Was thinking its about new address of creator. c.kodular.io

2 Likes
#14

When i’m tried to use mobile network (new feature of release) it says NO WIFI CONNECTION. soooo its bug not overload

1 Like
#15

same incidence

#16

Just ignore that, Companion will work anyway

1 Like
#17

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z1242312397695_6cdfecc0be025592c4070bd049ea7ffa1182×2560 164 KB

Same error :frowning:

2 Likes
#18

I’ve tested the companion app on another device and it works well
tested on : Huawei Y7 Prime
OS : 7.0
same wifi network and same PC
looks like there is a bug with 9.0 OS devices

1 Like
#19

Same error OS: 9, API:28

1 Like
#20

Yeah, it seems your correct.This is why people collect OS details, so it helps.

From this:

  • I had an issue with the companion while visiting c.kodular.io on Android 9
  • I had an issue with the companion visiting creator.kodular.io on Android 9
  • I didn’t have an issue with the companion at all after visiting either of these URLs on Android 9
  • I had an issue with the companion for both URLs on Android 9
  • Just seeing the answer, I don’t have Android 9

0 voters

This will help mitigate what the problem is instead of just OS wise.

1 Like
#21

I have this bug too with OnePlus 6T Android 9 !