Internal and external storage blocks error (again)

Hi, all,

I am having an error with the Device Utilities Internal and External Storage blocks similar to this but, in my case, I think that it is worse because I do not have SD card in the phone in which I am doing tests.

Tests done with Samsung A31 and Samsung S8.

Has a solution to this problem been found?

Thanks a lot again. Best regards,


Are you able to get result values or it’s showing any error

Hi, Aditya Nanda,

I have the same result in both phones (Samsung A31 and Samsung S8) with or without SD card, no error shown.

Thank you for your help. Best regards,


Also mention the Android version.


Without SD Card in both phones :grinning_face_with_smiling_eyes:

Samsung A31 ==> Android 11

Samsung S8 ==> Android 9

Maybe try this:

Results shouldn’t be much different.

I’ll try it.

Tanks a lot. Best regards,


can you tell in one line what do you want as i am not able to understand your concern


Bad news, without SD Card:


Aditya Nanda,

I want to know the internal and external storage capacity (total, used, available)


Thanks a lot,

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ok i got you wait let me get a solution for you

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Thank you so much, it’s very kind of you.

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External Storage != Sd Card

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Yes, I know, and this is the case because, as I said, I don’t have any SD Card plugged when I done tests so, why these blocks (External Storage Total, Used and Available) give me this result?


I think these must be zero, or unknown or something similar…

I’m sorry, but I don’t understand.

By the way, very interesting article.

Thank you so much for your help. Best regards,


Phone storage is getting treated as external storage too.


Ah, ok, now yes, I understand.

So, I’ll remove these blocks. Thank you so much for your help.

All the best,


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