Issue regarding Pollfish

[Prografellow]

@Prografellow

Make a new App ID

Please check it with the new App ID. Also, if it still doesn’t work, go to the app settings and send me the screenshot of it.

[Collins_Kathuli]

This is a screenshot of the new ID:

Here is the old one

[Prografellow]

Here are some suggestions and corrections -

1. I told you to send the screenshot of app settings.
   Pollfish - Publisher Dashboard
2. Have you checked all the survey networks (eg. Toluna, Cint, InnovateMR)

[Collins_Kathuli]

@Prografellow

I told you to send the screenshot of app settings.
Pollfish - Publisher Dashboard

@Prografellow

Have you checked all the survey networks (eg. Toluna, Cint, InnovateMR)

Yes I have

[Prografellow]

This is lacking the information I want. Show me the survey type you chose and the reward settings

[Collins_Kathuli]

@Prografellow

survey type you chose

[Prografellow]

Well, the settings seems to be alright. Are you rewarding users a fixed amount for each survey?
I mean, how are you using the [when Pollfish1.completed Survey - do …] block?

[Collins_Kathuli]

@Prografellow

when Pollfish1.completed

Am adding credits to their account. But can that be the issue if at all the surveys are not being delivered fully?

[Prografellow]

Nope, I am asking this because I thought of the reward settings. Sorry if it was irrelevant. Also, please wait until I can check for any possible solution.

[Collins_Kathuli]

@Prografellow

Sorry if it was irrelevant

It wasnt though

@Prografellow

please wait until I can check for any possible solution.

I will wait @Prografellow