Kodular Changed payment gateway - problem

Hello, I hope you are well. Let’s move on to the spice.

The kodular has recently changed its bank gateway to process the payment but whatever it was, the earlier gateway bank was much better because there was a $4 cutting and there was no more cutting even after receiving the payments.Why was the $10 fee cut? Why is there such a fee? Is the money coming from some other universe?

Can you please see this picture? This email has been sent to everyone.

That Fees is By Kodular I guess and not by the Gateway. I think I am not entirely sure

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