I Apple for my app suspensions. And they reply…
I’ve reviewed your appeal request and found that your app still violates Google Play Policy.
During review, we found that your app violates the Deceptive Behavior policy:
- We don’t allow apps that attempt to deceive users. Apps must provide accurate disclosure of their functionality and should perform as reasonably expected by the user.
You can read through the Deceptive Behavior policy page for more details and examples of common violations.
For example, your app asks for user credentials. However, we were unable to verify your legitimacy for the app.
In order to fix this issue, please reply with verifiable documentation that can prove your legitimacy. Examples of verifiable documentation include: distribution agreement, authorization contract (PDF file).
Please help me??
What can I do??
What documents verification need???
Can you share the link to your app on Google Play?
If it’s no longer offline, perhaps share an APK and a description of your app?
Hi @ritwikmondal66 welcome to Kodular Community
What is your app related to?
As mentioned in google reply ‘user’ word is used so may be it is related to users privacy.
Please help me …
What documents verification???
See this screenshots … please help me
Please share details of your app so that we can help you out better.
my app is scratch app. scratch and earn app . after publice i add signin and login option and upldat my app .
after apple . they email that need to docomen verification ??/
i dnt knw what docoment ??/
I don’t think scratch and earn apps are allowed on the Play Store.
As far as what I understand, you have to send them a document explaining how you get money, and how you send users their money. You will also have to include proof that your app doesn’t employ banned ad practices (like repeatedly showing ads to users and compelling them to click on the ads).
how can i get document , please help me
The problem is that earning apps are not allowed by Google and Kodular also.
Maybe they want screenshots or app demo video to ensure that your app is not doing any illegal activity.
ya ofcose my is not dowing illegal activity .
how to solve this problem , how to restart plesae help
But you should tell Google.
Anything which ensures them will help you.
Make a video about how to use your app and send them.
Also you can search on Google.
i tale , but they need doucment verify , how can it solve please
Give them enough proofs, attach 5-6 proofs in one reply. Get official document from Kodular team that your app is following all the rules (Kodular team won’t support Earning apps)
How can I get official document from kodular team ?
Once i was creating apps using Appy Pie, my app got suspended i don’t remember the reason then i contacted the Appy team and they provide me official document.
Take look on this Deceptive Behavior | Privacy, Security, and Deception - Developer Policy Center
Read every reason properly.
My app suspended for Deceptive Behavior policy
According to Google Play’s latest policy update, if an app has any sort of gambling, then you have to explain the odds of winning.