Dear Kodular Users,
We would like to address a recent issue regarding payouts. If you notice a grayed-out “Withdraw” button on your MyKodular account, it indicates that your payouts have been blocked due to suspected fraudulent activity by our payouts platform, Trolley.
The most common cause for this is the presence of multiple accounts linked to the same bank details. This is an automated precautionary measure to prevent fraudulent activity and ensure the safety of our users.
We apologize for the delayed response in addressing this matter. Moving forward, we want to make it clear that this is our official stance and we ask that users avoid linking the same bank details to multiple accounts to prevent any disruptions in your payout process.
Thank you for your understanding and continued support.
Sincerely,
The Kodular Team