Hello,
I have an app where when a user clicks on the “Rate App” button, a rating screen appears with star rating and a comment box.
I want the following behavior:
When the user writes a comment and presses “Send,”
The app opens the Google Play page so the user can submit their official rating and comment there.
At the same time, the user’s comment is saved internally in a cloud database (preferably Firebase) so that only I, as the developer, can view these comments for feedback and improvement purposes.
I have attached a screenshot of the blocks I currently use to open the app’s Google Play page.
Could you please advise me on what I need to add or modify to implement step 2 (saving comments to Firebase)?
Thank you very much for your help!
This is possible but something that your users will not like it, due to my experience I think you can not open Google play store with auto review filled, Google Play reviews are sandboxed for privacy and anti-spam. Only the Play Store app can handle review submission. So your user will asked to submit the review 2 times, 1 where he/she is submitted it in your app, then you save it in your database and open play store app to submit another review. But if you wanted the user to redirected to play store app review without submitting in your app then 100% possible
Recommend way, I think you visit your play console frequently for reviews
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You’re absolutely right.
Thank you for explaining this so clearly. I agree that asking the user to submit a review twice would not be a good user experience.
I will follow the recommended approach and simply redirect users to the Google Play review page, and monitor feedback directly from the Play Console instead.
Thanks again for sharing your experience and advice — it was very helpful.
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