Invoice-9F8DBFA2-0001-1.pdf (34.0 KB)
Receipt-2315-7854.pdf (35.2 KB)
It’s already been 11 days since I made a payment, but it’s still showing as free, not premium.
1 Like
its been 3 days and it still shows as free. please have a look.
Please can you help me to pay on Oktober 2 2023 and the payment will be deducted again on Oktober 3 2023 automatically so there are two payments, can the payment be refunded?
paid 2 Oktober 2023
paid 3 Oktober 2023
thank kyou
I have made payment to upgrade Kodular Fre to Kodular Premium since 16/10/23. but to this day my kodular creator status is still free.
This is for an account with the email removed by mod
Please help to activate it immediately
I have made payment to upgrade Kodular Free to Kodular Premium since 16/10/23. but to this day my kodular creator status is still free.
This is for an account with the email **
Receipt-2700-5713.pdf (35.3 KB)
Invoice-CD55D123-0001-1.pdf (34.0 KB)
**
Please help to activate it immediatel.
why is this taking so long, this is of course detrimental to me with the duration of the monthly rental.
I have made payment to upgrade Kodular Free to Kodular Premium since 16/10/23. but to this day my kodular creator status is still free.
why is this taking so long, this is of course detrimental to me with the duration of the monthly rental.
and many time i send mail to kodular support but no one of respon.
I have paid for kodular premium subscription on 10/16/2023. but until the time I wrote this I couldn’t use it.
Because the kodular creator for my account is still free, even though my account has become premium.
I have asked repeatedly both in the forum and sent emails directly to Kodular support, but until now no one has responded.
How can something like this happen when I have already paid (proof of payment attached).
Of course this made me very disappointed and harmed my active subscription period.
Maybe anyone who reads this article, especially support from Kodular management, can help to resolve this immediately.
I think the professionalism and credibility of Kodular must be proven.
Don’t just accept payment but ignore consumer rights.
Hopefully this will be the experience for all of us.
Receipt-2700-5713.pdf (35.3 KB)
Invoice-CD55D123-0001-1.pdf (34.0 KB)
You can try something here or write directly to the staff although I doubt they will respond because they ran away.
Until now 10/30/2023 it has been 15 days since payment.
stay subscribed for free and no one from kodular support notices this problem.
Paying doesn’t mean you can get a good deal.
Hopefully it will be a lesson for all friends.
Kodular is very disappointing
My suggestion is for those who have made their first subscription payment and even the issuing bank did not notify you of it, as soon as it does so you deny the payment, you argue that you do not know the platform and you never had any link, the bank will automatically cancel the transaction and will alert Stripe (gateway that kodular uses).
If the same thing is registered from several entities, Stripe will possibly block Kodular for fraud.
In case of refusal, you can always appeal to the consumer defense of your country or in the country where Kodular EU legally resides.
My credit card has been used according to Kodular’s monthly price and my account status at Kodular is registered as a premium subscription. This means that the payment has been received properly. but the Kodular Creator is still the free version. I ask the Kodular team to take responsibility for this matter.
That should be corrected by the staff @diego but they disappeared 15 days ago, your deadline will expire and you will have lost the payment
I hope this message finds you well. I am reaching out to seek assistance regarding an issue I’m experiencing with my Kodular account. Recently, I have upgraded to Kodular Premium, but unfortunately, my account still appears to be in the free tier.
- Username/Email: @husnain_bashir
- Date of Purchase: 17-12-2023
- Invoice Number: 3D7D4D83-0001
I have followed the standard procedure for upgrading to a premium account and the payment was processed successfully. However, my account status has not been updated to reflect the premium features, and I am unable to access the benefits associated with Kodular Premium.
I kindly request your assistance in resolving this matter. I am eager to utilize the full range of features offered by Kodular Premium @pavi2410
1 Like
I hope this message finds you well. I am reaching out to seek assistance regarding an issue I’m experiencing with my new Kodular account. Recently, I have upgraded to Kodular Premium, but unfortunately, my creator account still appears to be in the free tier.
Here are the details:
- Username/Email: [email protected]
- Date of Purchase: 17 December
- Receipt number : 2184-2066
I have followed the standard procedure for upgrading to a premium account and the payment was processed successfully. However, my account status has not been updated to reflect the premium features, and I am unable to access the benefits associated with Kodular Premium.
I kindly request your assistance in resolving this matter. Below is attached receipt. @Kodular
Receipt-2184-2066.pdf (35.1 KB)
1 Like
Account still free after 4 days of purchasing subscription. @Kodular @pavi2410 @Diego please look into it and fix this bug.
21-12-2023
What kodular is doing? It’s been 5 days and my subscription is still not activated.
Account Still not activated as of 28-12-2023.
Account Still not activated as of 30-12-2023.
Purchased Kodular Premium but the creator account is still free.
Account mail: [email protected]
receipt
Receipt-2561-3594.pdf (35.8 KB)
My friend purchased Kodular Premium 2 days ago but the creator account is still free. Already my friend posted but it is pending, So I posted here his helping purpose. because of I referred to his using Kodular. Please resolve this.
Account mail: [email protected]
Receipt:
Receipt-2561-3594.pdf (35.8 KB)
I want help. I have been subscribed for four days and when I come to edit it asks me to subscribe. Please solve it
