Whenever I press the Personal Messages of Profile Icon a Grey overlay comes and whenever i press anywhere the overlay disappears and the Personal Messages Also Closes. I cannot access my personal messages or My Profile from my Mobile Device.
I use Chrome Latest Version. Android Version 9(Rooted)
Steps to Reproduce issue
Go on a Mobile with Chrome and visit the community and try to Open Personal Messages or profile
To open personal messages and Profile without any problem as it used to earlier.
Shows a Grey Overlay Which doesn’t let me use any Features.
- Rooted Device. OnePlus 6T
Mine is Android 8 and rooted Samsung Galaxy.
Everything works !!
I wonder you are getting error.
I reloaded a lot. Cleared the cache reinstalled the app force stop app and started again still not working
hi i’m use community on mobile and its working fine
Did you try accessing the community home page, instead of opening a topic?
What do you mean accessing the home page? How else would i make a topic. Say something sensible please
Well we dont know if you made this topic from a desktop or from your mobile.
I have tried on an 8.0 an 8.1 and a 7.0 device and all are working for me. I cannot recreate your error.
I made it using my mobile and I have posted a screenshot about my error. All the details are in the post as well
Close the tab and open again
Exactly , if once message are clicked then it shows message in list but if we click any to open then nothing happens and after that if you click on notification it just keep loading in side menu
I also using in phone it’s working.
If not working in your phone reload the page. If still it’s not working then try in another browser.
I tried Firefox and it has the same issue. I think it’s some changes in the community updates which caused this issue. I think @Diego can help if it was due to a recent update because it was working fine earlier
Thanks for sharing this. This is exactly my problem. I can’t use the Direct messages option
No, just tried and it’s not working. It just adds the Website to the home screen nothing else