radiogenibau
(Rádio Web Genibaú - Livres para Adorar)
December 10, 2020, 6:51pm
1
I’m having a problem with companion, the storage error appears, I’ve already removed the assets, even so the error continues.
I already researched and even this image of the screen is already from a research with the same problem as mine, but I couldn’t solve it.
Peter
(Moderator)
December 10, 2020, 7:29pm
2
Did you set all permissions for the companion? See the error message.
radiogenibau
(Rádio Web Genibaú - Livres para Adorar)
December 10, 2020, 7:37pm
3
Yes, I even went to configure my device and gave the other permissions.
I already updated the browser, cleared the cookies and the cache.
I just created an account and created a new project, it worked to connect the companion, but when I import an extension the error appears.
Peter
(Moderator)
December 10, 2020, 7:57pm
4
After importing an extension you have to restart your companion.
radiogenibau
(Rádio Web Genibaú - Livres para Adorar)
December 10, 2020, 8:08pm
5
The same error appears, I’ve done everything and I can’t solve the problem.
Could it be on the platform?
Peter
(Moderator)
December 10, 2020, 8:15pm
6
99,9% of the time it is the user doing something wrong. You haven’t told anything about your project.
Boban
(Boban Stojmenovic)
December 10, 2020, 8:17pm
7
Does this happen for all extensions or just one..
radiogenibau
(Rádio Web Genibaú - Livres para Adorar)
December 10, 2020, 8:34pm
8
happens for all extensions and any assets
As I said, I just created a new account and a new project containing just an image and a button with no action, just to test if the error appears and appears.
Boban
(Boban Stojmenovic)
December 10, 2020, 8:47pm
9
May I ask which android version do you have.
Boban
(Boban Stojmenovic)
December 10, 2020, 8:50pm
10
Buddy you have an outdated version of companion, it should be 1.4D.1 Eagle
3 Likes