Help
I get this type of message in my google play console
After a recent review, we’ve identified that we need additional information about your app Easy Cash (com.bd.easycashlive) in accordance with our policies. See below for more information about your app’s status and how to correct the issue.
Issue: Need login credentials for app review
In order for us to review your app for compliance with Developer Program Policies, we will need you to provide valid login credentials for your app.
- If users need credentials to access your app, please provide all appropriate credentials via Play Console.
Issue details
We found an issue in the following area(s):
-
In-app experience : Please see attached screenshot com.bd.easycashlive-InAppExperience-193.png
About the Play Console Requirements Policy
Before you submit your app for review, you must provide an active demo account, login information, and all other resources needed to review your app (i.e., login credentials, QR code, etc.)
App status: Rejected
Your app has been rejected and wasn’t published due to this policy issue. If you submitted an update, the previous version of your app is still available on Google Play.
Action required: Provide instructions for app access
Here’s what to do to help get your app on Google Play:
- Review the Play Console Requirements for more details.
- Follow the steps on this Play Console Help Center article under the “App Access” section to provide access details if your entire app or parts of your app are restricted, based on login credentials, memberships, location, or other forms of authentication.
- Double check that your app is compliant with all other Developer Program Policies.
Contact support
If you’ve reviewed the policy and feel our decision may have been in error, please reach out to our policy support team. We’ll get back to you within 2 business days.
Learn more
Visit the Android Developers Blog to learn more about free tools and resources for building safe and successful apps.
Thanks for your continued support in helping to make Google Play a positive experience for both developers and consumers. We look forward to seeing an updated version of your app on Google Play.
Please complete a two question survey to help us improve this experience.
The Google Play Team