I hope this message finds you well. I am reaching out to seek assistance regarding an issue I’m experiencing with my Kodular account. Recently, I have upgraded to Kodular Premium, but unfortunately, my account still appears to be in the free tier.
I have followed the standard procedure for upgrading to a premium account and the payment was processed successfully. However, my account status has not been updated to reflect the premium features, and I am unable to access the benefits associated with Kodular Premium.
I kindly request your assistance in resolving this matter. I am eager to utilize the full range of features offered by Kodular Premium @pavi2410
I hope this message finds you well. I am reaching out to seek assistance regarding an issue I’m experiencing with my new Kodular account. Recently, I have upgraded to Kodular Premium, but unfortunately, my creator account still appears to be in the free tier.
I have followed the standard procedure for upgrading to a premium account and the payment was processed successfully. However, my account status has not been updated to reflect the premium features, and I am unable to access the benefits associated with Kodular Premium.
I kindly request your assistance in resolving this matter. Below is attached receipt. @Kodular Receipt-2184-2066.pdf (35.1 KB)
Account still free after 4 days of purchasing subscription. @Kodular@pavi2410@Diego please look into it and fix this bug.
21-12-2023
What kodular is doing? It’s been 5 days and my subscription is still not activated.
Account Still not activated as of 28-12-2023.
Account Still not activated as of 30-12-2023.
My friend purchased Kodular Premium 2 days ago but the creator account is still free. Already my friend posted but it is pending, So I posted here his helping purpose. because of I referred to his using Kodular. Please resolve this. Account mail: [email protected] Receipt: Receipt-2561-3594.pdf (35.8 KB)
I have been a subscriber since February 21nd, but the problem has not been resolved yet. What is this service? Where is the support? I am requesting compensation and renewing the subscription for another month because I am a subscriber and did not benefit from the service. Support came to my previous ticket and did not solve the problem!!
I bought the premium account 2 days ago, and it is showing free account, and it says payment and that the premium account is active but it is on free and it doesn’t change. I need a solution for this.
Hello. Today it has been 4 days since I made the payment and to this day I still have the same problem. Any position regarding it appearing free instead of premium?
I have purchased Kodular Premium on 14.03.2024 and the balance of $3.50 has been deducted from my bank account, but while purchasing the subscription on the platform it shows that your card has been declined. This message appears after the amount is deducted from my bank account. But the bank said that your payment to the recipient has been successful.
Details RIE-5936-840/350-KDLR PREMIUM DOVER US Amount ₹ 290.11 Type Debit Date 14 Mar 2024
