Hi all,
I know it has been a while since we posted an update in the Community. We all have been busy with our endeavours, and that took most of the time that we wish we could have been invested here. You may also have noticed that some team members have left.
I am now writing this post to give some updates on behalf of the whole team, and to update regarding upcoming changes.
The overall summary is that we will be refocusing our efforts to be more efficient. We will be simplifying much of the existing infrastructure, improving our services and also reducing the overall required maintenance, to align it with our actual capacity. From your perspective, as a developer, nothing will change.
Improved Support
We have improved our support SOPs regarding issues with billing or payments. The [email protected] email address is now back again working, and connected to a ticketing system.
We have also changed Kodular Support and converted it to an actual Knowledge Base and support site. You will be able to view the tickets there you sent to [email protected] too.
Keep in mind that this inbox is not for app development support. Kodular Community will still be the place for this.
New Status Site
We have also revamped the Kodular Status website to improve monitoring and alternating in case of outages. Now, all the sites are monitored from different regions to give a better feel from all around the world.
Deprecation of Discord Server
Unfortunately, as part of becoming more efficient, we realized we cannot sustain the Kodular Discord server. It is not possible for us to keep an eye in the Community and at Discord at the same time. Considering that some users were also individually reaching out to some other users in Discord, we have taken the decision to close the Kodular Discord server.
As of now, there are no new signups allowed. We will be effectively closing the server on 1st April 2025. This means that existing members will not be kicked out, but all channels will be archived.
Upcoming Updates
We are preparing another update for Kodular Creator with mainly bug fixes. You can expect its release within 2 weeks.
We do also have some more news to share, but we will be sharing them in a different topic within the next 2 weeks as well.
As always, feel free to ask any questions or share your concerns below on this topic.
Best regards,
Diego