Connect to Companion

Discuss
#1

Cannot connect to Companion.
Start Kodular Companion on the Smartphone.
When on the PC “Test - connect to Companion”, the QR barcode comes up,
Hit button “Scan QR-code” on the Companion.
Companion scans the QR code, screen turns black, with on top a line with capability to search for the code via Google.
Doesn’t make a lot of sense to me.
fyi: I have been using Thunkable intensively, I understand the process.

#2

Could you post a screenshot of this? You shouldn’t be seeing anything about searching for the code on Google :thinking:

#3

Running the latest version of Companion on your phone?

#4

1.4B.1 Eagle

#5

This is on Android Alcatel POP4, I took actual pictures as I could not figure out how to do screenshots. The Companion is 1.4B.1 Eagle, after the QR code is read, it disappears from the PC screen, nothing happens further.

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On Android Samsung Galaxy A5, the Companion is also 1.4B.1 Eagle, however, the search bar does NOT appear, other than that, it does behave as above.
Hope this helps,
Luc

#6

What happens if you type the code manually?

#7

Correct me if I’m wrong, but do I see an airplane in the top-right of your screen?

#8

That does not affect Companion in any way :face_with_raised_eyebrow:

#9

QR code on PC screen disappears, on the Phone nothing happens.

#10

That’s correct, but the WIFI is ON though (which is weard). Switching airplane mode off has no effect.

#11

Delete the caches
If the problem persists delete the app and re download

#12

done that, but to no avail,

#13

Is your computer and your phone in the same network ? For example my pc has an ip in the form of 192.168.10.*** and my phone is connected in the same network and has an ip address also in the form of 192.168.10.***. Have you checked your phone’s ip address (you see it when companion initialize) ?

Also in your photo above I see a cable , do you connect using wifi or usb ?

#14

@dora_paz I think that is not necessary anymore. You can connect even thru your phone’s data plan.

3 Likes
#15

Didn’t know , thank you @Italo :slight_smile:

1 Like
#16

Same network via WIFI. The cable is attached for battery charging, and whether or not is is connected to the PC’s USB or to a mains charging device, the result is the same.
When connected to the PC’s USB port, then menu “Test, connect via USB” has no effect, what should it actually do?
Thanks,
Luc

#17

Very occasionally when entering the code in the companion manually, the PC reacts with:
image then hangs indefintely.

1 Like
#18

Hi. Any result? Here happens the same…

#19
1 Like
#20

You can refresh your kodular website and kodular companion.