Problem Key SHA1

[zaqueu_chaves20 (zaqueu rodrigues)]

@GeoBadge_Official

Acredito que você também consiga obter um arquivo de armazenamento de chaves no Google Play,

how to do this?

[Berkat-has (Otniel)]

Hello this becouse u have different keystore. Just contact google to upgrade your keystore .so it will same with your new keystore. U can follow this

Help to convert .jks to .keystore

thanks for all the suggestions, I’ve tried several alternatives but they all didn’t work. finally i found a solution by doing a key upgrade request. [IMG_20210308_083902] And then i got they reply [IMG_20210308_083957] Then i send my pem file from .keystore kodular. I use “keystore explorer” to get pem certificate And then i got approval from google for my new .keystore from kodular [IMG_20210308_084219] [IMG_20210308_084408]

[zaqueu_chaves20 (zaqueu rodrigues)]

do you know how i contact support?

[Berkat-has (Otniel)]

You can follow this

[zaqueu_chaves20 (zaqueu rodrigues)]

I already followed this, it didn’t take me anywhere.

[Berkat-has (Otniel)]

Its work for me
Look

Help to convert .jks to .keystore

thanks for all the suggestions, I’ve tried several alternatives but they all didn’t work. finally i found a solution by doing a key upgrade request. [IMG_20210308_083902] And then i got they reply [IMG_20210308_083957] Then i send my pem file from .keystore kodular. I use “keystore explorer” to get pem certificate And then i got approval from google for my new .keystore from kodular [IMG_20210308_084219] [IMG_20210308_084408]

I has help another user and it work

[zaqueu_chaves20 (zaqueu rodrigues)]

@Berkat-has

Olá, porque você tem um armazenamento de chaves diferente. Basta entrar em contato com o Google para atualizar seu armazenamento de chaves. Assim será o mesmo com seu novo armazenamento de chaves. Você pode seguir isso

I have the package, but it is different on google, the key I have on the kodular is different, compared to the registered one, I need to change it, but I don’t know how to do this.
that’s the question here

[Berkat-has (Otniel)]

What you mean the package?
You mean Package name like this “com.app.test” ? just make same with old package name.
but if because of the difference between sha1 on the old and new keystore then use the instructions above.

Look this , he has same problem like u but it work

Certificate with fingerprint

I try to update my current project (with kodular) with my previous project (other development tools) in play store but i get this error: Your Android App Bundle is signed with the wrong key. Ensure that your App Bundle is signed with the correct signing key and try again. Your App Bundle is expected to be signed with the certificate with fingerprint: SHA1: 55 … Do anyone has idea/suggestion on how to fix this. TQ

[zaqueu_chaves20 (zaqueu rodrigues)]

@Berkat-has

mas se for por causa da diferença entre sha1 no antigo e no novo keystore, use as instruções acima.

I would like to contact support, how do I do this?

[Berkat-has (Otniel)]

Follow this

Then

Then

Then you follow this

Help to convert .jks to .keystore

thanks for all the suggestions, I’ve tried several alternatives but they all didn’t work. finally i found a solution by doing a key upgrade request. [IMG_20210308_083902] And then i got they reply [IMG_20210308_083957] Then i send my pem file from .keystore kodular. I use “keystore explorer” to get pem certificate And then i got approval from google for my new .keystore from kodular [IMG_20210308_084219] [IMG_20210308_084408]