Please tell why my Google Play developer account got suspended


(Ak godara) #1

here i attached gmail of my acc suspend.

Can you tell me exact mean why my account suspend.

< in this account my two apps was live, one app with 100k+ downloads, and 2nd 10K+ downloads. >


(Diego Barreiro PĂ©rez) #2

It sais you have received previous notifications
Do you have any?


(Ak godara) #3

this is last email received


(Diego Barreiro PĂ©rez) #4

All I can tell you is to appeal it


(Ak godara) #5

what i write in appeal ?

i am not appeal


(Ak godara) #6

im not submit appeal


(Marlon RodrĂ­guez) #7

It says that your application sends many Spam requests related to user registration …

You should provide more information about the App, to understand what it was doing, then send an apologetic appeal that it was a problem you did not detect.


(David Ningthoujam) #8

You have violated a policy and result in suspension of your account. Please include your app and explain what is your app about and some screenshots of blocks if possible.


(Ak godara) #9

My app based on how to get loan from a government scheme " in my app i tell all term and condition of that loan, and i give a webview( with loan apply option)"

so many user apply for loan and when they dont get loan, then they report my app as a spam .

im right?

if i am right Please tell me what i write in request ( i can not describe all because my english is bad, in appeal form we can not use HINDI language ) and no attachment option in appeal .


(David Ningthoujam) #10

This may be the problem Bhai :disappointed_relieved:


(Marlon RodrĂ­guez) #11

Can you give me a backup of your App?


(Ak godara) #12

yes, but this app in hindi language.

(wait. im create a download link of this app)


(Ak godara) #13

full detail of my developer account and that apps in this account

reason suspend account on 1st app that about loan

[ full Developer account Suspended }

Developer name - AG & Developers
Total Apps - 2

Details of apps--------

1st App
Name- Loan on aadhar card 2019
Downloads- 100K+
Rating - 4.3 (1170 )
download link ( mediafire)- finance_mudra_aadharcard_loan-enhanced

2nd App
Name - Best Guide and tips for Discord
Downloads- 10K+
Rating- 4.4(70)


reason of acc suspend my first app
because - My app based on how to get loan from a government scheme " in my app i tell all term and condition of that loan, and i give a webview( with loan apply option)"

so many user apply for loan and when they dont get loan, then they report my app as a spam .

====================
i given link so pls check


(Ak godara) #14

… please can you tell me what i write in appeal ?


(Marlon RodrĂ­guez) #15

Well, the only thing I can tell you about it is that your App “asks” the user to enter personal information, including their email …

You must send an appeal that you will add a policy on the collection of personal user data in the app, therefore you must update your app. Or apologize for the misuse of Google Play Console, forget about the app and save your account.

Another thing. Here you should not ask that kind of question, for that you must go to the specialized forum of the Google PlayStore Console.

Fill out the appeal request here - Contact Google Play about an account termination or app removal - Play Console Help


(Ak godara) #16

Thanks for all Makeroid Developers for Help me ( i know, google never recover any acc/app , but i appeal )

in webview i give a link of Government website( in this website users fill their detail ). i have a privacy policy also ( Privacy Policy of Aadhar Card Loan 2018-19 - FreePrivacyPolicy )
here my app not suspended .

MY FULL DEVELOPER ACCOUNT SUSPENDED


(Ak godara) #17

========================

My question - can one user makes Multiple developer consol account ?

is it legal or against google play policy ???


(Marlon RodrĂ­guez) #18

Please, contact Google to resolve your concern.


(Ak godara) #19

THANKS FOR YOUR EFFORTS :pray: ( @imancol , @David , @Diego ):pray:


(Nathan) #20

No you can’t.